WEBSITE SUPPORT

Website Support & Maintenance

Keep your website secure, fast, and performing at its best with our reliable monthly care packages.

Your website is one of your most important business assets — but it needs ongoing care to stay secure, fast, and effective.

At DE Innovative Solutions, we remove the stress and technical headaches with fixed-price monthly support package. Fixed-price monthly care for businesses that need the site looked after.

Whether we built your site or you already have one, our local team provides consistent, responsive support - Including security updates, backups, uptime monitoring, and fast fixes when something breaks.

Choose Your Care Level

Essential Care

Package

R 1 200 per month

Basic protection and peace of mind for simple websites.

Professional Care

Package

R 1 650 per month

Balanced support for growing businesses that need regular updates.

Premium Care

Package

R 2 950 per month

Fully managed service with proactive improvements.

Compare Our Packages

FeatureEssentialProfessionalPremium
Hosting & Uptime Monitoring✓✓✓
Security Updates & ScansMonthlyAdvanced + Vulnerability ChecksAdvanced + Monthly Audits
BackupsDailyDaily + Weekly TestingDaily + Offsite Storage
Content Updates (per month)Up to 1 hourUp to 3 hoursUp to 6 hours
Performance OptimisationBasicMinor TweaksRegular + Improvements
Support Response Time48 hours24 hours (Priority)12 hours (Priority)
Monthly ReportBasic SummaryDetailed PerformanceDetailed + Recommendations
Extra Features--Small Additions + Monthly Strategy Call
Best ForSimple personal/business sites & low-activity rentalsMost short-term rentals & small-medium businessesLuxury estates, hotels, agents with multiple listings

Note: Major redesigns, large content updates, or new features are quoted separately at R780/hour. All packages include email/WhatsApp support.

Benefits for Your Business

Save valuable time — Stop spending hours on technical tasks

Reduce risk — Professional security protects your reputation

Improve performance — Faster site = more bookings & inquiries

Stay competitive — Always aligned with Google’s standards

Peace of mind — Reliable support during load shedding & peak seasons

Predictable costs — Fixed monthly fee, no surprise bills

Who We Help

•Guesthouses & Boutique Hotels
•Short-term Rental Managers
•Tour Operators & Activity Providers
•Wineries & Restaurants
•Retail & E-commerce Businesses
•Professional Service Providers
•Real Estate Agents

Frequently Asked Questions

Do you maintain websites you didn’t build?

Yes. We regularly take over existing websites, audit them, fix issues, and provide ongoing support.

What happens during load shedding?

We use cloud hosting with excellent redundancy so your site stays online even when the power is off.

Can I cancel my package?

Yes. Our packages are month-to-month with no long-term contracts.

How quickly do you respond to support requests?

Most requests are handled within 24 hours, with urgent issues prioritised same-day.

Do you help with content updates?

Absolutely. We handle regular content updates so you don’t have to.

Ready to stop worrying about your website?

Let us handle the technical side while you focus on your business.

Book a Free Consultation